The app on iOS was glorious, fast, with amazing features such as Smart Lists, etc. The layout of the website, how easy it was to navigate and find exactly what I was looking for. I've used Comixology for years, absolutely love everything about it. No offer of refund for the months I'd paid but didn't use the service.

I sent an email, after searching extensively for help options, and got a 'Oh, sorry, we'll cancel it next month,' response. I didn't realize until a few months in that I'd been paying their monthly fee again, somehow, despite the fact that I'd canceled it. I canceled my account, and now more than a year later, they've started billing me again. It won't rotate on a phone screen, and it offers only a couple of customization options to make it readable, so basically, it isn't worth looking at on a phone or a tablet. Chocking it up to free-market BS freedom, I decided to try what I could do with it, but the reader is horrible. For the monthly fee in the 'unlimited' account, I could only access about 1/2-2/3 the content on the site. I started an account and tried it out, but realized that 'unlimited' was not at all unlimited, but rather extremely limited. Where this was intuitive and easy on the pre-Bezos Comixology, the new shattered wreck version of the system makes trying to Wish List or Purchase new comics a hostile unreliable experience.

Most strange of all is their apparent indifference toward making more money by selling digital comics. Trying switch from your Wish List to your actual library for example is an obnoxious slog through several clicks of Amazon's ugly and endlessly cluttered account pages. It's like they actually leaned into the badness of Amazon's usual interface to try to find creative ways to make the digital comics account harder to use. Trying to use Amazon's own page to navigate the ruins of a Comixology account is bizarre.

It was baffling to begin with why they ruined it once they bought it but the aggressive depth of the destruction is hard to fathom even years later. It's dazzling how terrible Comixology even all this time after Amazon purchased and destroyed it.

Comixology website